FAQs

How long is the design time?

Once you select your desired style, size & print type we will use our AI tools to process your art. This takes under 2 minutes! You'll be able to see 4 variations of the style so go ahead and pick your favorite. 

How long is shipping & processing time?

We normally process orders the next business day. Production time on our prints can take up to 3 business days. Shipping will take up to 7 business days. You can expect to receive your print in under 2 weeks. We are working on reducing our shipping times. 

Are there guidelines for uploading images to achieve the best results?

There are a few guidelines we recommend:

  • If you wish to have a certain color in your print, we suggest having that color in your uploaded image 
  • Any elements in the uploaded picture may show in the rendered AI print. This can be advantageous or disadvantageous depending on your desired result. We suggest uploading a picture of only your pet if you are finding the elements in the AI render to be unappealing.
  • If you have multiple pets, we suggest uploading images separately as the AI may merge the characteristics of each of the pets
  • AI is not perfect: Since these are AI renders, sometimes the animal may be turned into smaller versions of themselves or they may not be exact. This a downside we are currently working on fixing. This is why we provide 4 variations - our customers can select which one is the closest fit. Reach out to us at support@pawlific.com if you would like our team to revise/re-render your desired variation. 

Are the AI designs unique? 

Every design is different. Your Art is a 1:1. 

Can I download the digital image?

We are working on distribution of digital images through our company site, if you reach out to us at support@pawlific.com we can send the digital image over to you. 

What is your return policy?

Since these are personalized/custom products we do not offer returns at the time. At checkout you will be able to view your product. However we do offer revisions - in this case we will have our AI team render your image to fix any inconsistencies or work with you get to achieve your desired result.

Are these the only AI styles you offer?

We change AI styles on a month to month basis but we keep the favorites from previous months. 

Where is your warehouse located?

Our warehouse is located in Springfield Montana. 

Does this work with all pets?

Yes, any pet you can think of. 

What are the materials used in the canvas/matte posters?